Privacy
Our Privacy Policy
This privacy statement applies to all personal information collected about you by the Merivale Physiotherapy Clinic.
What information do we collect?
We may collect personal information about you when:
- you communicate with us or supply your personal information to us, whether at our request or otherwise;
- we receive personal information about you from third parties
- we are required or permitted by law to collect such personal information.
- You view pages or information on our website
The personal information we collect may include:
- information for the purpose of contacting you or establishing your identity;
- details such as: name, place of residence, contact information, date of birth, gender, employer, places of work, hours worked and work experience;
- information recorded by or about you in clinical records or patient notes;
How do we collect information
We may collect personal information directly from you either before or during a visit to our clinic. We may also collect personal information from other sources or through your use of this website.
We do not collect personally identifiable information about you when you visit this site, unless you choose to give it to us by completing an online form or registering for our newsletter. If you do choose to give us your personal details (such as your name, email address, telephone number etc) they will be able to be accessed by our staff for the purposes for which you supplied it and/or so that we can better understand you and your interest in our services.
Why we collect information and how it is used
We collect personal information to help us perform our services and for other lawful purposes. For example, we may use or disclose personal information as reasonably required to communicate with you, obtain or verify information required in relation to your programme of treatment.
Information will be collected in accordance with the information privacy principles in the Privacy Act 2020.
How is personal information stored and secured?
Personal information about you collected and held by Merivale Physiotherapy Clinic is in paper-based or digital (electronic) format. We may use cloud-based electronic storage technologies to store personal information. We will take reasonable efforts to protect the personal information we hold from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Please note there are some inherent risks associated with electronic technologies and the Internet are outside our control.
Can you access or request correction of your personal information?
You have the right to have access to any personal information we hold about you in such a way that it can readily be retrieved. You may also ask for it to be corrected if you think it is wrong, in accordance with the information privacy principles in the Privacy Act 2020.
To exercise these rights, or to ask us questions about your privacy, please contact us in writing or by email:
Privacy Officer
Merivale Physiotherapy Clinic
250 Springfield Road, Christchurch 8014, New Zealand
The terms of this Privacy Statement may change from time to time and changes will be reflected in this privacy statement.
Last updated: 10 December 2024