Patient Info

The Merivale Physiotherapy Clinic is an accredited practice meeting the Allied Health Service Sector Standards providing a full range of services with our staff being committed to using evidence based practice in our treatments while also undertaking regular professional development.

Registering your injury with ACC

We are able to register your claim with ACC should you require treatment to an injury. It is no longer necessary to see your doctor first. If however you need time off work, you must see your doctor for a medical certificate.

Administration

Our friendly office staff, ably led by Adrienne, are usually your first point of contact at our Merivale Clinic office. They are very happy to assist you to choose the best physiotherapist for your injury/condition as well as assist you with any account enquiries. All accounts are issued from our head office at the Merivale Clinic.

On Your First Appointment

You will be requested to complete a registration form on your arrival which gives us general information regarding your general health.
Your initial treatment will begin with a detailed assessment to determine your limitations and together we will set goals to restore your function.
Your consent will be gained before commencing any treatment and you have the right to request a second opinion at any stage. You are welcome to be accompanied by a support person.

Our Fees

Nearly all our appointments are 40mins which allows us time to assess your condition accurately and provide an effective treatment and rehabilitation plan.

ACC co-payment for initial consultation is $40.00
ACC follow up treatments -$35.00
Initial Private Consultation $80.00
Follow up Private Consultation $70.00

We have aimed to keep our fees affordable to everyone and will whenever possible help low income claimants apply to WINZ for the shortfall. Please inform us of this request at the time of your initial assessment and treatment.

Medical Insurance

If you are a Southern Cross member, we are registered as an “Easy –claim” provider whereby your claim for eligible healthcare services can be processed immediately in most circumstances. If your claim is approved, the amount you are entitled to will be paid directly by Southern Cross. This is often the case following surgery.
Most companies cover the cost of physiotherapy but please check your policy regarding your entitlement.

Hand Therapy

At the Merivale Clinic, we share rooms with The Merivale Hand Therapy Clinic who provide specialised hand therapy services so we are happy to refer you for a hand assessment and treatment if your injury is related to the hand. In return we often receive patients from hand therapists when their patient’s pain is actually referred from either the neck or shoulder. We stand by our moto that “your body deserves the best of care” so if we can’t provide it, we will refer you onto someone who can! Merivale Physiotherapy also has a close working relationship with the Merivale Podiatry Clinic (next door) should you require their services.